Privacy Policy
This policy explains how information may be collected and used when you visit this website, browse candle and home fragrance content, or submit a request through the contact form. The goal is to keep business communication clear while respecting the personal and company details you choose to share.
When you submit an inquiry, you may provide your name, email address, company, phone number, project notes, fragrance interests, product format, expected order range, timing, or channel. This information helps the team understand whether you are asking about wholesale candles, diffuser refill options, hospitality gifting, seasonal retail programs, or Maker Studio collaboration.
Submitted details may be used to respond to your request, prepare relevant follow-up questions, organize sample discussions, share product category information, or improve the quality of future website content. We do not need sensitive personal information to discuss candle or diffuser programs, and you should avoid sending confidential information until a proper agreement is in place.
Like many websites, basic technical data may be processed to understand page performance, prevent misuse, and improve navigation. This can include browser type, pages viewed, device information, approximate region, and referral context. Such information is used in aggregate or operational ways and is not intended to replace the details you submit directly in a form.
Inquiry information may be shared internally with people who need it to answer your request, such as sales, customer support, merchandising, or product planning contacts. Information is retained only as long as useful for the conversation, legal needs, business records, or service improvement. You may request that outdated or inaccurate contact information be corrected.
You can choose not to submit a form, limit the details you provide, or contact the team with a privacy question. If you no longer want follow-up communication, you may ask for that preference to be recorded. Policy updates may appear on this page as website practices, services, or legal requirements evolve.