Contact Illume

Start a candle, diffuser, or gift fragrance conversation.

Send your channel, timing, fragrance direction, and expected volume. The Illume team can help shape a clear next step for wholesale assortments, hospitality gifting, seasonal tables, or studio-led product planning.

Wholesale planning

Ask about candle and diffuser categories, sample sets, seasonal edits, and order timing for retail or hospitality buyers.

Open form

Studio collaboration

Share a scent mood, packaging direction, or buyer brief for a more focused conversation about the Maker Studio process.

Visit Maker Studio

Customer support

For product questions, catalog access, privacy requests, or service details, send a note and include any related order context.

Privacy Policy

Quote form

Tell us what atmosphere you want to create.

A helpful note includes fragrance mood, product format, quantity range, channel, gift season, and whether you need a ready collection or studio guidance. The more specific the setting, the better the reply can be.

Examples might include a winter boutique candle table, a spa suite diffuser program, a client appreciation gift, or a housewarming capsule that combines fresh and warm scent families. Illume can respond with practical questions about scent range, vessel direction, sample timing, and replenishment.

If your team is still early in the process, describe the customer moment instead of forcing a finished specification. A note such as “calm guest room fragrance for a spring retreat,” “cozy candle trio for holiday host gifts,” or “fresh diffuser option for a coastal retail table” gives the studio enough context to suggest scent families, packaging direction, and the right product format.

For buyers with an active launch calendar, include the target selling season, desired delivery window, approximate door count, and whether the project needs stock product, a curated edit, or a more collaborative packaging conversation. Those details help the response focus on what can actually move forward, from sample review to assortment planning and reorder timing.